DataTug Client Testimonials
As a client since 2001 and user of the other DataWing products, Eligibility Manager and Cap Check, we're very happy with the functionality, ease of use, and support for Data Tug. We were using another product that always required manual intervention on the vendor's side and did not always provide quality results nor quick turnarounds. With DataTug, we were able to automate our member lookups used for verifying claims eligibility, medicare and CCS eligibility as well as assisting us in member retention. The results have been quick and more importantly, accurate. The support provided by Ron and Jerry has been extraordinary and fast.
Candido T. Anicete
IT Manager
Community Health Center Network
San Leandro, CA
DataTug is an excellent tool for checking eligibility within Eligibility Manager. We are so impressed with DataTug that we are working to use it in other areas of our operations. With each use of DataTug, we save several hours of manual work verifying eligibility on-line.
Cindy Ruth
Manager of Capitaiton and Eligibility
Monarch Healthcare
DataTug has been instrumental in helping our organization to automate processes that used to require hours of manual interaction. The automation of web searches has allowed us to free up resources for other pressing projects that would normally have to wait until the manual interactions were completed. DataTug has helped to save our organization both time and money.
We've actually coined a new acronym here - LBDT (Life Before Data Tug).
Damian Defalco
Data Analyst
Physicians Medical Group
We were extremely excited and interested in learning more of what DataTug could do for us after seeing it previewed at an industry conference.
The convenience of a remote, web-based presentation to our internal staff a month or so later confirmed that this tool could indeed save us time, money and streamline our operations.
The manager of Enrollment is more than satisfied with the results of using this solution on a daily basis for eligibility pended claims. Being able to piggy-back it onto one of our home grown applications was a plus. The personal attention plus adherence to our preferred outline of business flows and data element formatting was outstanding. With a quality and comprehensive product such as DataTug working for us in the wings, we experienced an immediate reduction in the staffing time required to complete the daily review of these enrollment mismatched claims by 25%. That percentage will continue to grow as additional team members become trained and included on that process.
Humphrey Bogart couldn't have said it better when he expressed this in the closing scene of Casa Blanca "I think this is the start of a beautiful friendship".
